HASHTAG NINE CVCW, LLC respects the privacy of every person who visits this website, contacts the studio, or engages the studio for computer integrated systems design work. This Privacy Policy explains what information the studio collects, why the studio collects it, how the studio uses it, how the studio protects it, and the choices available to the people who share it. The developer behind this site is Hashtag Nine, and the operating entity is HASHTAG NINE CVCW, LLC, a company registered and operating at 1337 E 750 N, Orem - 84097-5480, United States (US). The policy below is written to be read and understood, not to hide behind dense clauses, and it applies to this website together with the enquiries and project work that follow from it.
The studio works in the field of computer integrated systems design, which means the studio often deals with operational and technical information belonging to clients. The principles in this policy therefore extend beyond the website itself to the way the studio handles project information during an engagement. Where a client contract sets stricter terms, those terms govern the client project and this policy continues to govern the website and general enquiries.
Scope of This Policy
This policy covers the website hosted at hashtagnine.buzz and every page beneath it, including the services, contact, privacy and terms pages. It also covers the information the studio receives when a visitor sends an email, places a telephone call, completes the contact form, or otherwise reaches out to arrange an integration survey. The policy does not cover third party websites that may be linked from this site, and it does not cover the internal systems of a client organisation, which remain under the control of that organisation.
When the studio is engaged for a project, the studio may receive technical and operational information about a client facility, including device inventories, network layouts, sensor readings and records of configuration. That information is governed first by the written agreement between the studio and the client, and second by this policy where the agreement is silent. The studio treats project information as confidential and does not use it for any purpose beyond delivering the agreed work.
Definitions Used in This Policy
The terms below appear throughout this policy and carry the meanings given here. The Company, the studio and the firm refer to HASHTAG NINE CVCW, LLC. The site refers to the public website at hashtagnine.buzz. A visitor is any person who loads a page on the site. A client is an organisation or individual that has entered into a written agreement with the Company for services. Personal information means any information that can reasonably be linked to an identifiable individual. Project information means technical, operational and configuration material belonging to a client and shared with the Company for the purpose of delivering services.
Information the Studio Collects
The Company collects only the information it genuinely needs. The categories are limited and specific, and the Company does not gather data simply because it is available. The main categories are described below.
Information provided directly
When a visitor completes the contact form or sends an email, the visitor may provide a name, an email address, a subject line, a message body, a telephone number and any details the visitor chooses to include about an intended project. The visitor decides how much to share, and the Company asks only for what is needed to respond. When a client engages the Company, the client provides business contact details, project scope information, and the technical material required to plan an integration.
Information collected automatically
When a visitor loads a page, the web server may record standard technical details such as the requested page, the time of the request, the referring page, an approximate geographic region derived from the network address, the browser type and the device category. These records support security, availability and troubleshooting. The Company does not attempt to identify a visitor from these records except where a security incident requires investigation.
Information generated during projects
During an engagement the Company may generate drawings, routing tables, configuration records, test logs and playbooks. These artefacts belong to the client relationship and are handled as project information. They are not published and are not used for any purpose beyond the engagement unless the client gives written permission.
How Information Reaches the Studio
Information reaches the Company through a small number of channels. A visitor may send a message through the contact form, which prepares an email to the Company address. A visitor may telephone the Company directly. A client may share project material through file transfer, a shared repository, or a secure exchange agreed in advance. The Company may also receive information from publicly available business directories and from business referrals, in which case the information is limited to what the referrer believes is necessary to make an introduction.
The Company does not purchase marketing lists, does not scrape personal profiles from social networks, and does not obtain personal information from data brokers. If the Company ever receives information it did not request and cannot lawfully hold, the Company will delete that information promptly.
Why the Studio Uses Information
The Company uses personal information for a narrow set of purposes connected to running a design studio and serving clients. Those purposes include responding to enquiries, preparing proposals, scheduling surveys, delivering agreed services, issuing invoices, meeting accounting and tax duties, protecting the website and the Company network from abuse, and improving the clarity of the Company communication.
The Company does not use personal information to build advertising profiles, does not sell personal information, and does not rent personal information to any other party. When the Company sends a message to a visitor or a client, the message relates to the enquiry or the engagement, and it includes a way to stop further messages.
Lawful Bases for Processing
Where the law requires the Company to identify a lawful basis, the Company relies on the following. Consent applies when a visitor chooses to submit the contact form or to subscribe to occasional updates. Contract applies when processing is necessary to enter into or perform an agreement with a client. Legitimate interests apply when the Company protects the site, prevents fraud, or communicates with a person who has already made contact with the Company. Legal obligation applies when the Company must retain records for tax, accounting or regulatory reasons. The Company reviews these bases periodically and stops processing when a basis no longer applies.
Measurement and Diagnostics
The Company values clear measurement, but the Company applies the same restraint to measurement as it applies to design. Any measurement the Company performs is focused on whether pages load correctly, whether the site remains available, and whether visitors can reach the information they need. Where aggregate statistics are used, they are reviewed in aggregate form and are not joined to the identity of any individual.
Diagnostic logs are retained for a short period and are used to detect faults and abuse. Access to these logs is limited to the people who maintain the site. The Company does not attempt to reconstruct a browsing history for any visitor and does not combine diagnostic data with enquiry data to create a profile.
Service Providers and Processors
A service provider is an external organisation that processes information on behalf of the Company. The Company chooses service providers carefully, limits their access to what a task requires, and requires them to act only on the Company instructions. Typical categories of service provider include email delivery, secure file storage, accounting software and website hosting. Each provider is bound by a written agreement that addresses confidentiality, security and the return or deletion of information when the relationship ends.
The Company reviews its reliance on service providers from time to time. If a provider can no longer meet the Company standard, the Company moves the relevant data to an alternative provider and deletes the data from the former provider where the agreement allows.
How Long Information Is Kept
The Company keeps personal information only for as long as a purpose requires. Enquiry messages are kept while the enquiry is active and for a reasonable period afterward so that the Company can follow up if a project resumes. Accounting records are kept for the period required by tax and company law. Project information is kept for the duration of the engagement and for a defined period afterward so that the Company can support the client through warranty questions and later maintenance.
When a retention period ends, the Company deletes the information or, where deletion is impractical, anonymises it so that it can no longer be linked to an individual. A client may request earlier deletion of project information where the engagement has concluded, subject to any legal duty to retain records.
How Information Is Protected
The Company protects information with a combination of technical and organisational measures. Access to systems is restricted to people who require it, accounts are protected with strong authentication, and devices are kept current with security updates. Information in transit is protected where the relevant channel supports it. The Company keeps backups of critical business records so that information is not lost through a single failure.
No method of storage or transmission is perfectly secure, and the Company cannot promise absolute protection. The Company can promise that it takes security seriously, that it investigates suspected incidents promptly, and that it will notify affected parties and the relevant authorities where the law requires notification.
International Transfers
The Company is based in the United States and generally processes information within the United States. Where a service provider stores information in another country, the Company takes steps to ensure the information remains protected, such as relying on recognised safeguards or requiring contractual protections. A visitor or client who wishes to know where specific information is processed may ask the Company using the contact details at the end of this policy.
Rights of Individuals
Depending on where a person lives, that person may have specific rights over personal information. The Company honours these rights where they apply and applies the same courteous standard even where the law does not strictly require it. The rights may include the right to know what information the Company holds, the right to receive a copy, the right to correct inaccurate information, the right to request deletion, the right to restrict or object to certain processing, and the right to withdraw consent where consent was the basis for processing.
To exercise a right, a person may contact the Company using the details at the end of this policy. The Company may ask for enough information to confirm identity before acting, so that information is not released to the wrong person. The Company will respond within the period required by applicable law and will explain any reason why a request cannot be fully granted.
Privacy for Children
This site is intended for business and professional audiences and is not directed at children. The Company does not knowingly collect personal information from children. If the Company learns that it has collected information from a child without appropriate consent, the Company will delete that information promptly. A parent or guardian who believes a child has provided information to the Company may contact the Company to request deletion.
Email and Communication Preferences
When a person contacts the Company, the Company may reply by email and may send occasional updates about studio availability or integration practice. Every such message includes a straightforward way to stop receiving further messages. A person may also ask to be removed by replying to any message or by using the contact details at the end of this policy. The Company honours these requests promptly and keeps a minimal record of the request so that the preference is respected.
The Company does not sell or rent contact details, and it does not add a person to a marketing list without that person taking a clear and deliberate action.
Third Party Links and Services
This site may link to third party websites, such as professional directories or reference material. Those websites operate under their own privacy policies, and the Company is not responsible for their content or their handling of personal information. A visitor who follows a link leaves this site and should review the privacy policy of the destination before sharing information.
Where the Company embeds a third party tool, such as a map or a scheduling service, the Company chooses tools that respect privacy by default and discloses the use of those tools in this policy where appropriate.
Changes to This Policy
The Company may update this policy to reflect changes in practice, in technology, or in the law. When the Company makes a material change, the Company will update the effective date at the top of the page and, where the change is significant, will provide a clearer notice on the site. The Company encourages visitors and clients to review this policy from time to time so that they remain informed about how information is handled.
Continued use of the site after an update indicates acceptance of the revised policy. A person who does not agree with a change may stop using the site and may contact the Company to discuss the handling of information already provided.
How to Reach the Studio
Questions about this policy, requests relating to personal information, and concerns about privacy may be directed to the Company using the details below. The Company takes privacy questions seriously and aims to reply promptly and clearly.
Company: HASHTAG NINE CVCW, LLC
Address: 1337 E 750 N, Orem - 84097-5480, United States (US)
Email: contact@hashtagnine.buzz
Phone: +15303253523
This policy forms part of the public information offered by HASHTAG NINE CVCW, LLC and should be read together with the Terms of Service that govern use of this site.